Knowledge Articles
Account & Security
How to signup via mobile application?
How to login using Username & Password?
How to login using biometric authentication (Touch ID, Face ID)?
How to enable biometric login (Touch ID, Face ID)?
How to enable biometric authentication (Touch ID, FaceID)?
How to reset my password when I forgot?
How to change my password?
How to logout?
How to update my avatar?
How to update my basic personal information?
"Wrong credentials" error when I login, what should I do?
Capturing Evidence
How to capture a Document?
How to capture a Photo?
How to capture a Video?
How to capture an Audio?
How to start capture a Document quickly from home screen?
How to start capture an Assets quickly from home screen?
How to capture new Assets/Document when standing on page browse?
How to capture new Assets/Document when standing on page timeline?
How many types of media format can I record for Assets/Document?
Location & Maps
How to choose Municipality?
Why choosing Municipality?
Should I share Municipality Access Code with Others?
How to specify preferred Location when capturing new Evidence?
How to preview GPS location in Google Map?
How to view position of captured Assets/Document in Google Map?
How to retrieve GPS location in case weak signal?
Data Management & Review
How to submit Assets/Document?
How to discard Assets/Document?
How to delete captured Document/Photo/Video/Audio?
How to overview captured Assets/Document in a timeline?
How to listing captured Assets/Document for a specific date?
How to filter data in Assets/Document timeline?
How to view detail of a specific captured Assets/Document?
How to view detail of each captured media files of Evidence?
How to view transcripted text of Document or Audio?
Tags & Settings
How to assign Tag to Assets/Document?
How to declare Tags when capturing new Assets/Document?
How to declare new Tag?
How to search existing Tags?
How to share Assets/Document via QR Code or Short Link?
How to specify application language?
How to view changelog of each application released version?
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