"Wrong credentials" error when I login, what should I do?

"Wrong credentials" error when I login, what should I do? "Wrong credentials" error might be shown in cases 1. Username or Password is invalid Username & Password is case sensitive. Please check input value is correct Tips: Use show/hide feature to toggle password visibility 2. User has not yet confirmed via email after sign up User must be confirmed via email after sign up in order to be valid 3. User is blocked Block user will not allowed to login. Please check with your administrator 4. User is deleted Deleted user has no ability to login. Please check with your administrator

Related Articles

← Back to Index